Health Club Management Certification
A medium-sized new club should have how many elliptical machines?
A value club might be a welcome improvement to your suburban neighborhood, but a value club's members can be _______.
About what percentage of people in any given community will join a health club.
Any employee who works for a gym should be physically fit.
As a club manager, you should stay in constant contact with what?
As far as you are concerned, the best type of memberships are paid:
Having a website is a good idea, but not really necessary.
How can you acquire equipment for your new club?
How can you encourage people to use automatic debit to pay for their monthly membership?
How should you advertise your gym?
If someone says they can't afford a gym membership, what should your response be?
If you are an introvert, operating a health club might not be the best job for you.
If you were to follow the suggested list for equipment in the course, how much would you spend each month on the equipment leases?
If your gym is located in a suburban area, you will be most busy when?
In the fictional gym, "Energy", why does Jeff have one of his trainers work a split shift?
It really doesn't matter if you keep customer files on the computer or in paper form, as long as the system works for you and your employees.
Managing people is the same as leading them.
One major disadvantage of a volume club is _______.
What can you do to ensure your gym stays clean?
What is one good source for less expensive equipment?
What is one of the main disadvantages to not keeping a trainer on staff (but choosing to use the contractor status instead)?
What objection by a potential member is the easiest for you to deal with?
What one component can do more to improve the overall look of your club than any other?
What one inexpensive component can dramatically change the look of your club?
What one specific benefit should you always offer your employees?
What percentage of Americans use credit cards?
What should always be included in a customer file?
What should your Club design focus on?
What should your front desk workers always do?
What unlikely question is fine to ask a potential health club employee?
When should a potential member fill out their fitness profile?
When trying to set a price point for memberships, you should overestimate your expenses by how much?
When you consider like clubs and their prices for memberships and their services, you should look in a variety of locales for comparisons.
When you discipline an employee, you should always talk privately. Why?
When you give a potential member a tour, what kinds of words should you use?
Which methods of payment should you not accept?
Which of these can be the most beneficial to you as a club manager, but the most difficult to run?
Which of these is NOT a factor in setting your membership prices?
Which of these is not a leadership quality?
Which of these is not considered a "complimentary business" to your health club?
Which of these is not considered a quality essential to lead?
Which of these is not recommended as essential for your gym?
Why do you ask potential members to fill out a fitness profile?
You should always strive to get as much free and low-cost advertising as possible, rather than pay for expensive ads.
You should be careful when looking for employees where?
You should buy a domain name even if it will be awhile before you build your website.
You should never assume that members of current clubs will switch clubs and join yours, even if yours is a better deal and a better gym.
You should only keep your club open for as many hour as you, personally, can work.
Your club should always have a sitting area, even if it's just a small one inside the doors?
Your front desk should be prepared to back you up on what?